Below are some of the most commonly asked questions we receive. If you have a question that is not covered, please email us at TinyTidings@TinyTidings.com and we will respond promptly.
When will I receive my order?
Most orders ship 1-2 business days after we receive your approval of
the email proof. Our Standard Shipping method
is by Priority mail, and delivery is usually 2-3 days after the shipment date. Orders shipped by 2 Day Air
take 2 business days for delivery, and orders shipped by Next Day Air arrive the
next business day. Orders
with ribbon tying may take an extra day.
What is considered a business day?
Our business days are Monday through
Friday, 8:00 a.m. until 6:00 p.m. Central time. Orders placed on Saturday or Sunday begin processing on
Monday and orders placed after 6:00 p.m. begin processing the next business day. Holidays are not business days, and do not count toward the processing time of your order.
How many lines can be printed on a card?
Our cards
are custom printed with the wording that you choose. We can adjust the size of the text to fit, however to make the card most attractive and easy to read, you should follow the example shown on the
sample card. We can usually fit 1 or 2 extra lines on your card, but you should be aware that the printing will be smaller.
Can I order blank cards?
You may order cards
without any printed message, but there is no price reduction. If you would like
to order blank cards, just make a note in the special instructions section.
Can I choose to have my invitation printed in a color other
than what is shown?
In order to match or coordinate the text color for
each individual card design, our order form allows the choice of either the
print color shown or black printing. In many cases, other corresponding
colors can be used, and you are welcome to check with us to see if your choice
is possible. Our email address is TinyTidings@TinyTidings.com
Can I see an email proof so I can double check the text
and wording placement before you print the order?
Yes, we will an email proof so you can see exactly what you will be receiving. We
will wait for you to approve the order before
we print it.
Can I receive a sample of the announcement or invitation I am considering?
Yes,
we will be happy to send you a FREE sample of the card you are considering.
You may email your request to TinyTidings@TinyTidings.com or use our contact or
brochure request form. If you would like for us to select some appropriate
samples for you, just let us know of the occasion and we will send a sample
packet.
Can I order my envelopes so I can address them while I am waiting?
Yes.
You may order your envelopes early. If you choose to have the return
address printed on the back flap, the envelope printing price would be
applied. Otherwise, the only charge is the shipping charge.
You do not have to make a definite decision on the announcement you will use,
but we will need to know whether it will be a 4 1/4 x 6 inch card or a 5x7 inch card.
To order your envelopes early, please call our customer service department at
(816) 769-4423.
If I order an announcement with a ribbon, is
there a charge for ribbon tying?
Yes.
You may order your envelopes early. If you choose to have the return
address printed on the back flap, the envelope printing price would be
applied. Otherwise, the only charge is a $5.95 shipping charge.
You do not have to make a definite decision on the announcement you will use,
but we will need to know whether it will be a 4x6 inch card or a 5x7 inch card.
To order you envelopes early, please call our customer service department at
(816) 769-4423.
Can I pay a "Rush fee" to expedite the delivery of my
order
We do not offer a rush fee, since most
orders ship in 1-2 days. However, if you have an urgent deadline,
please email us the details and we will help you meet it if at all
possible.
Do you ship outside of the United States?
We ship to many countries outside of the United
States and you may place your order with our customer service department. Shipping fees are usually higher
for orders shipped outside of the United States. Taxes and duties are required for some locations, and since any applicable taxes and duties are your responsibility,
please check to see if any are additional fees are due for your area before placing your order.